Support Service Worker II

Public Health, Healthy Families Marin Home Visiting Unit

County of Marin
$69,492.80 - $83,657.60 Annually

San Rafael, CA

At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people, “I work for the County of Marin.” Discover more about us, our values and our organizational culture on the Department of Human Resources website. Read on to find out more about this opportunity.

ABOUT THE DEPARTMENT

At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.

ABOUT THE POSITION

We currently have a full-time Support Service Worker II opportunity in the Healthy Families Marin Home Visiting Unit. Healthy Families Marin partners with prenatal individuals, new parents, families, and children from birth to age five to strengthen the parent–child relationship and promote healthy child development. This position is assigned to provide home visiting services and requires regular in-person, on-site work, including conducting visits to families’ homes.

Under general supervision, the Support Service Worker II (Home Visitor Assignment) performs duties to support families through relationship-based home visiting using the Healthy Families America (HFA) Best Practice Standards. The home visitor builds and sustains trusting relationships with families, engages them in goal setting, and provides education, information, referrals, and service coordination to support family well-being and child development.

The Support Service Worker II conducts strength-based home visits informed by parent–child observations and standardized developmental screenings, assists families in understanding typical child growth and development, and supports parents in identifying goals and next steps. The position coordinates services with community partners and public benefit programs, acts as a liaison between families and service providers, and supports families in accessing preventive health care and community resources.

This role is also responsible for maintaining accurate, detailed, and timely documentation in accordance with program and County requirements, including case notes, assessments, and reports. The Support Service Worker II works collaboratively with a multidisciplinary team, participates in reflective supervision, and contributes to outreach and recruitment efforts to engage families in services.

OUR HIGHLY QUALIFIED CANDIDATE

Our highly qualified candidate has at least one (1) year of evidence-based home visiting experience and/or early childhood education experience (ages 0-5 years old) in one of the following roles: teacher, educator, family childcare provider, etc. They have a strong foundation in early childhood development, family-centered practice, and relationship-based service delivery. They are skilled at building trust with families from diverse cultural, economic, and social backgrounds and approach their work with warmth, respect, and cultural humility.

The highly qualified candidate is organized and detail-oriented, with the ability to maintain accurate, timely documentation in computerized databases and consistently arrange and sustain home visiting appointments. They are comfortable conducting home visits, gathering and documenting observations, administering standardized screening tools, and using program guidance and supervision to inform visit planning and follow-up.

They communicate clearly and effectively, both verbally and in writing, and are able to collaborate with families, colleagues, and community partners to coordinate services and connect families to appropriate resources, including Medi-Cal, WIC, CalFresh, and other community-based supports. Experience navigating county systems and community resources is highly desirable.

The highly qualified candidate values reflective practice and professional growth, responds well to constructive feedback, and actively engages in reflective supervision to strengthen skills, maintain professional boundaries, and support high-quality services. They are a dependable team member who takes initiative, manages competing priorities effectively, and contributes positively to a multidisciplinary team environment.

MINIMUM QUALIFICATIONS

The successful candidate will have three years of experience in a health, social service or community organization that demonstrates possession of the stated knowledge and abilities plus successful completion of twelve (12) semester units of education in health science, behavioral science, and/or social welfare from a recognized college or equivalent. One additional year of experience may substitute for the educational requirement. College-level education in a field as listed above may be substituted for the experience on a year-for-year basis to a maximum of two years.

Closing Date May 21, 2026, at 11:59pm Pacific

To apply or review the full job description including the complete minimum qualifications, please visit: Support Service Worker II - Public Health, Healthy Families Marin Home Visiting Unit

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