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Description

Behavioral Health Care Coordination Specialist II- OhioRISE

Responsible for providing community based, high fidelity wrap-around care coordination services to youth and their families or caregivers who are experiencing serious emotional disturbance (SED), trauma, cooccurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education).

Requirements: Bachelor's degree in related field e.g. Social Work, Community Health, Population Health or other health related field, Psychology, and 2 years' experiencein one or more of the following areas of expertise: Family systems; Community systems and resources; Case management; Child and family counseling or therapy; Child protection; Child development. OR Master's degree and 1 years experience.

SUBFUNCTION DEFINITION: To coordinate the triage and referral of infants, children and adolescents into appropriate psychiatric, developmental disabilities or other services within a complex medical center and related services/agencies dedicated to the care of infants, adolescents, and children.

REPRESENTATIVE RESPONSIBILITIES

Providing community based, high fidelity wrap-around care coordination servicesto youth and their families or caregivers who are experiencing serious emotional disturbance (SED), trauma, cooccurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, intellectual and developmental disabilities, juvenile justice, education).

Milieu Management and care delivery
In addition to the Behavioral Health Care Coordination Specialist (BHCCS) I responsibilities, assumes responsibility to lead and assure adherence to patient and program treatment plans. Take lead to escalate and organizes collaboration in real time for evaluation when a patient's treatment plan is not able to progress normally. Demonstrates proficiency when managing patient crisis in a patient care area. Able to articulate and demonstrate implementation of multiple concepts in each stage of the stress model of crisis. Will take the lead role to manage crisis situations. Participates in processes create therapeutic programming based on evidence-based practice interventions. Recognizes serious side effects of medications and alerts nurse in a timely manner; identifies behaviors that require nursing assessment for PRN medication. Actively seeks and engages with Code Response teams, evaluation of team response events and promotes expected safety culture behaviors in team settings.

Patient/Family Interaction
In addition to BHCCS I responsibilities-Lead the implementation of behavior assessment protocols as designed by psychology staff. Anticipate where adjustments may be needed to communicate back to the team for analysis. Provide insight into antecedent events and consequences that may affect behavioral treatment. Implement individualized behavior and education intervention plans as prescribed and provide input regarding modification of treatment plans. Assist in case presentation and problem-solving of behavioral-medical treatment options. Seeks opportunities to engage families in treatment planning and care delivery. Provides education and interventions with families as established in the patient care plan. Promptly addresses customer service concerns and questions with attempts to meet customer needs before referring to others in the treatment team. Demonstrates leadership to staff in working with diverse families by providing support to families and co-workers. Consistently integrates age specific and culturally diverse concepts into patient care planning with families taking into consideration both the patient's chronological age and developmental functioning.

Documentation and Data Management
In addition to BHCCS I responsibilities, assist with thorough documentation of treatment plans, including behavioral and educational interventions. Assist with thorough documentation of treatment SMART goals and patient response to treatment. Serves as a documentation resource for quality assurance programs such as seclusion and restraint documentation. For those care settings utilizing data assessment and functional analysis-assist with the development of data sheets and program monitoring sheets for data collection for treatment plans as directed by supervisors. Assist with data collection, data management, and graphing of ongoing treatment plans. Assists with the development, creation and management of program materials. Implement parent and staff training related to individual behavioral and education programs, data collection, and environmental modifications to promote patient success as prescribed by supervisors. Implement training of outside school staff, parents, and other community agencies regarding behavioral assessment and treatment of individual children with autism spectrum disorders as prescribed by supervisors.

Therapeutic Relationships/Communication
In addition to BHCCS I responsibilities, promote relationship-based care; coach & develop other staff, and consistently role model application of self-awareness concepts. Coaches other staff on approaching the patient at their level of functioning and readiness to address issues; Coaches peers on having therapeutic 1 on 1's & building therapeutic relationships with the patients; Coaches peers on therapeutic communication and empathy during admission, discharge and interactions with the families including identification of goals for individual care plan. Demonstrates for peers collaboration with RN to provide support and monitoring for changes in patient status; demonstrates active role in safe handoff and shift report. Participate in patient rounds, case conferences and unit huddles. Promote utilization of the Situational Awareness model to analyze, predict and mitigate behaviors and critical situations. Practice collaborative communication with rest of care team. Able to give and receive constructive feedback with colleagues.

Qualifications

Bachelor's degree in related field e.g. Social Work, Community Health, Population Health or other health related field, Psychology, plus 2 years' experience in one or more of the following areas of expertise: Family systems; Community systems and resources; Case management; Child and family counseling or therapy; Child protection; Child development. Or Master's degree plus 1 year experience.

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