The person in this position will be responsible for overseeing the development, implementation, and operations, of the Family and Community Engagement program of Chicago Commons. He/she will supervise the Family Worker Supervisors at each center, collaborating with the Site Director to ensure both excellence and compliance from the Family Worker staff.
Provide strategic direction to the implementation of family engagement services in the centers
Collaborates with the Site Director to develop strong family recruitment plans for Chicago Commons
Monitor ongoing recruitment of families to the centers
Supervise and evaluate the Family Worker Supervisors at each center
Provide oversight of Family Workers role in the enrollment process
Provide one-on-one new employee orientation with all new Family Workers
Lead and assist in the coordination and implementation of family activities at the centers
Assists with Family Worker coverage at centers when needed
Support Family Workers to successfully establish active waiting list
Collaborate with the Family Hub to meet program goals
Collaborate with the Family Worker Supervisors in developing Community Partnerships
Represent Chicago Commons at community meetings.
Collaborate with the ERSEA-Social Service Coach to ensure Family Worker activities follow all funder requirements.
Monitor COPA entries for accuracy and timely completion
Provide case management reviews, developing intervention plans for families
Continually assess family needs and develop plans for interventions, as needed
Develop relationships with community resources to enhance parent referrals
Proactively report concerns and areas that are not in compliance to the Senior Director of Programs
Open to collaboration and sharing of information across all Chicago Commons Department
EDUCATION and/or EXPERIENCE:
Bachelor’s Degree in a social services or related field. (Masters preferred) Gateways Family Specialist Credential Level 5
Minimum of 3 years of experience as a family worker or social worker
Minimum of 2 years of supervisory experience
Experience with developing strategic community partnerships
Exceptional problem-solving skills
Excellent time management skills
Clear understanding of the culturally sensitive needs of the community
Valid Driver's license and access to reliable personal vehicle and the ability to drive to various parts of the City of Chicago
Availability to work some evenings and weekends
While performing the duties of this job, the employee must be able to read, write, and speak both Spanish and English proficiently. Candidates must regularly operate a word-processing system and therefore must be able to read, produce and transmit data on such a system. Candidate must also have experience with MS Word, Excel, and PowerPoint.
Additional Salary Information: An attractive and competitive compensation and benefits package will be available commensurate with qualifications and experience.
About Chicago Commons
Chicago Commons is a premier social service organization that has made a difference in the Chicago land area for over 120 years. Chicago Commons’ mission has been to partner with individuals, families, and communities to overcome poverty, discrimination, and isolation. We are a neighborhood-focused nonprofit dedicated to improving the well-being of thousands of children, adults, seniors, and families. Our programs are designed to provide the necessary tools to help strengthen skills and develop self-sufficiency. Since 1894, we have operated in neighborhoods where children, seniors and families are most at risk for poverty, violence and educational disadvantage including West Humboldt Park, Pilsen, Back of the Yards, and Grand Boulevard.