In January, 2018 Holt opened an intercountry adoption program. The opening of the Colombia adoption program presented growth opportunity that requires additional social work expertise preparing families plan to adopt older children with special needs including psychological trauma. With the addition of Colombia to a department that seeks to expand in-country child welfare programs such as family strengthening and interim care for orphaned and vulnerable children, the department need a team that has a broad range of skills and knowledge base in developing and implementing family and child welfare programs.
The inclusion of Colombia to the CALEE team will exponentially increase the number of children served through programs and adoption services. Currently the department serves more than 3,500 children through child welfare programs. Within the next 3 years, Haiti and Colombia programs have the potential to process adoptions for more than 24 and 100 children respectively. The department seeks to increase its skills and bandwidth capacity to drive and manage growth in Colombia. In 2019, Holt re-opened the Bulgaria Adoption Program after the merger with WACAP and Holt will work in this area to build an adoption program. In 2019, Holt also began Hosting Programs with Colombia working with Hosting agencies. Through the Hosting Programs, Holt has increased the number of older child adoptions and continues with the goal of developing and processing child centered Host Programs.
The Regional Director of Adoption Services for CALEE will work with the Senior Executive drive growth in the region. Most children eligible for adoption from Colombia, Haiti, and Bulgaria have experienced extensive traumatic events. The adoption processes are also complex, dynamic and multi-faceted processes and require an experienced professional leader to provide oversight to a variety of administrative services, clinical services and case management from the time of a familys application through post-placement. The Regional Director of Adoption Services assures program objectives are met by continually evaluating and adjusting the operational processes to adapt to any changes. The Regional Director of Adoption Services assumes the leadership of all adoption programs in the Eugene office when the Senior Executive is traveling overseas and ensures the continuity and integrity of the program during these times. The Regional Director of Adoption Services possesses the maturity and length of experience to work with officials, overseas staff, Holt leadership, board members and professional staff to ensure the goals of the program are met successfully.
ESSENTIAL JOB FUNCTIONS
1. Supervising all child and family case-related processes by supervising professional social work, and administrative staff in the Eugene office and off-site for Colombia, Haiti, and Bulgaria. Assures the delivery of quality services to families by serving as the main link between branch offices, cooperating agencies and overseas staff/liaisons.
2. Ensures child is placed in a nurturing family by approving or denying intake of families into Holts adoption programs. Assesses and evaluates home studies and oversees the process of evaluating family eligibility; reviewing of application materials, dossiers, and post-placement documents.
3. Achieves the program assignment and placement objectives by overseeing the marketing and recruitment efforts for the program and supervising the programs intake processes to insure that there are enough qualified families for the children we are serving. Oversees management of photo listing, blog postings and other marketing efforts to place children.
4. Ensures successful placement of children by overseeing the review of child material and childs legal status to assess childs appropriateness for adoption, accepting or declining the proposed match of a child to a particular family, including through a special needs matching process (Waiting Child program). Ensures child specific training is provided to each family; provides assistance, direction and suggestions to families experiencing adjustment difficulties in country. Oversees the guidance of families about the sending countrys culture, adoption process, completion of USCIS process, and travel requirements, and managing families overall expectations.
5. Ensures program quality and efficiency by supervising the efficiency and effectiveness of all child and family case-related processes, including thorough documentation; managing, directing and delegating professional social work and administrative staff in the Eugene office. Coordinates, discusses and evaluates cases with Holt branch offices, supervised provider agencies, and international partner entities as appropriate. Assures the delivery of quality services to a caseload of families by serving as the main link between branch offices, cooperating agencies and overseas staff/liaisons. Continuously evaluates and adjusts processes in the Eugene office based on changes to the adoption process and/or the polices or practices of the sending country in order to continually ensure that the needs of the families and children are met, that the necessary work is completed in a timely and efficient manner, and that the objectives of the country team and organization are achieved.
6. Collaborates with Director of Services for Colombia Program to establish and maintain communication between sending country officials, staff and adoptive families in all CALEE adoption programs by establishing and supervising processes that ensure the flow of child and family documents and information, managing exchange of information regarding each cases progress between direct social worker, family and overseas staff and trouble-shooting with both international and US agencies regarding all case problems, delays or impediments that surface during processing. Supports the Senior Executives advocacy with US and regional government officials and agencies.
7. Monitors and assists with child/familys adjustment after placement in all CALEE adoption programs by ensuring post-placement visits and reports are completed as required, providing assistance, direction and suggestions to families experiencing adjustment difficulties, and assisting families with finalization and naturalization. Provides feedback to Social Services about specific challenges children are facing in their new families to determine if additional preparation is needed prior to placement.
8. Provides assistance to families in all CALEE adoption programs experiencing adjustment difficulties by making clinical decisions, assistance, directions, suggestions and referrals in the interests of the child and family; coordinating services with overseas staff and/or direct social worker, as appropriate, and working with the Director of Clinical Services if a family needs to dissolve their adoption and the child be placed in a new family.
9. Collaborates with Director of Adoption Services for Colombia to maintain and disseminate knowledge and understanding of specific country adoption policies/processes and political/social situations in all CALEE adoption programs by maintaining regular contact through faxes, phone calls, letters, reading materials, meeting and consulting regularly with country team, and traveling to country to visit partner organizations, children referred for adoption and officials, as may be relevant.
10. Ensures quality social work practice and principles in all CALEE adoption programs by developing and creating opportunities for formal and informal training, facilitating communication within country working group, providing social work consultation and training to overseas staff, supervising professional social work staff, consulting with cooperating agency, branch staff, as appropriate.
11. Optimizes efficiency and responsiveness of adoption process in all CALEE adoption programs by monitoring issues that pose a potential threat to the program, implementing systems that streamline processes and recommending remedies to problems, establishing objectives for social worker and program assistants, monitoring delivery of services, and evaluating performance.
12. Contributes to team effort by exhibiting cooperative and effective work relationships, such as responding positively to challenges, assignments, inter and intra departmental request; Seeing beyond own tasks to help fulfill the organizational goals. Represents the program positively through example.
13. Supervises, motivates and develops staff in all CALEE adoption programs by setting clear expectations, providing ongoing performance feedback that recognizes accomplishments and challenges, delegating responsibilities, developing training plans, soliciting feedback, monitoring goals and conducting performance evaluations for supervisees in a timely manner.
14. Ensures the continuity and smooth function of all CALEE adoption programs when the Senior Executive is traveling overseas by assuming the leadership role and responsibilities, responding to urgent situations that arise during this time, thoughtfully considering solutions and coming to resolutions that meet the professional and ethical standards of the country team and organization.
15. Contributes to a positive, productive work environment by meeting attendance and punctuality guidelines and pre-arranging time off with appropriate notice; treating all people with dignity and respect; exhibiting good listening and comprehension skills including giving and welcoming feedback.
16. Demonstrates adaptability in a changing environment by taking on new projects as assigned.
KNOWLEDGE AND EXPERIENCE
KNOWLEDGE: Masters Degree in Social Work or related field, with at least ten years of experience in a social service setting, preferably one with adoption or child welfare focus. Knowledge of adoption procedures, child development, family dynamics, cultural sensitivity and supervisory experience required. Note: required to complete a minimum of 30 hours of training every two years on current and emerging adoption practices issues. Note: If director is a social worker, they are required to maintain social work license current and in good standing as required by the State of Oregon or state of residence.
INFORMATION PROCESSING: Manages information between Holt and the branch office/ cooperating agency and overseas staff. Analyzes and evaluates family functioning, and capacity to parent.
SCOPE OF RESPONSIBILITY: Develops and monitors work plans to meet objectives and program challenges. Provides monitoring and decision making related to the adoption process and program objectives, and assumes the senior leadership position as needed. Supervises social work staff, administrative coordinators and assistants. Provides support and consultation to social work staff in branch offices/cooperating agencies and overseas staff/partners. Up to 20% travel to implement program objectives.
INTERPERSONAL COMMUNICATION: Develops and maintains effective relationships with cooperating agencies. Works effectively with colleagues in U.S. and overseas agencies, families, and the general public. Presents case material in an organized manner. Utilizes problem solving, consultation and training with staff, and other colleagues. Promotes program through speaking and writing.
SUCCESS FACTORS: Ensures social work services are delivered to children and families and that the child and family make a successful adjustment to one another. Requires continual assessment planning and supervisory attention to achieve results.
ACCOUNTABILITY: Meets projections and goals established by the agency and program.
REPORTS DIRECTLY TO: Senior Executive, CALEE
WORKS DIRECTLY WITH: CALEE Team, Eugene office staff of various departments, branch offices and supervised agencies, overseas CALEE team.