The Manager of Child and Family Life Services is responsible for the creating a welcoming, stress reducing environment and the delivery of high quality, comprehensive supportive services to children and families at OHSU and Doernbecher Childrens Hospital. Through direct clinical supervision, program administration and leadership this position manages specially trained staff to provide care and support designed to meet the unique needs of children and families as they cope with illness, injury, treatment, hospitalization and the overall healthcare experience. Will create implement and evaluate the Child & Family Life program.
| Key Responsibilities & Performance Standards | % Of duties | Essential Function (Yes/No) | - Child Life and Family Resource Leadership
- Manages and leads all child and family life services and included programs like art therapy, pet therapy, patient media program, DCH volunteer program and all patient and family advisory functions within DCH
- Directs the creation, implementation, evaluation and improvement of Child and Family Life services across the continuum of care for children and families served by OHSU
- Oversees relationship building with families, family partnership agreements, follow-up services, and goal setting of program and families.
- Coordinates the selection, orientation, supervision, performance management and ongoing professional development of the Child Life staff, interns, students and volunteers.
- Provides oversight for Child and Family Life services that are developmentally appropriate, psychosocially sound and family centered.
- Develops and implements policies and procedures that guide and support the provisions of services: ensures that policies and procedures are in alignment with regulatory requirements.
- Clinically cover for staff when appropriate
| 50% | Yes | - Education & Outreach
- Provides education in regards to the child and familys adaptation to the health care experience and collaborates with the patient care team on appropriate interventions.
- Provide routine, robust clinical supervision for child life staff, interns, medical and clinical staff, volunteers, etc
- Develops events to promote Child and Family Life Services
- Collaborates with the Volunteer manager in selecting, orienting, training, and supervising of volunteers assigned to department.
- Support the Hospital School Program as sponsored by Multnomah Education Service District
- Oversees and supports the Advisory Council activities, including:
- Development of effective strategies for engagement and appropriate intervention/support
- Recruitment of Advisors
- Training, supervision and providing feedback
- Analyzes data for trends, patterns and needs of family outcome data for monthly reports, parent training, and advocacy activities.
- Maintain clinical competency through education and continuing professional development
| 30% | Yes | | 3. Financial & Resource Utilization - Projects annual budget requests and justifications, coordinates program purchases, and monitors monthly financial statements from both hospital and foundation accounts.
- Collaborates with Foundation leadership for fund allocation and potential program development and fund raising.
- Acknowledge gifts and donations
- Maintain positive community awareness and act as a liaison to community
- Lead grant writing and new program development to expand child life support
- Evaluates, determines and requisitions suitable/cost effective equipment and materials.
- Manages ongoing physical donations to DCH and Child Life program, effectively utilizing space and resources
- Advocates and facilitates improvements and ongoing maintenance of pediatric play spaces and waiting areas to promote child and family friendly environments
| 20% | Yes | 4. SUPERVISORY RESPONSIBILITIES: | | Direct | Indirect | | Number of employees this position supervises: | employees, 11.0 FTE | | | Job titles of employees supervised: Child Life staff (AFSCME) | - FISCAL RESPONSIBILITIES: Select the item below that most closely matches the level of supervisory and fiscal responsibility:
- Masters in Child Life, Child Development, Recreation Therapy or health related field.
- 3 years leadership and/or supervisor experience
- 3 years of progressively responsible experience in a related pediatric health care field and setting required.
- Thorough understanding and awareness of hospitalized/ ill children's developmental processes.
- Ability to make independent decisions, analyze situations, solve complex problems. Proficient in software applications.
- Child Life Certification required.
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Primarily indoor office environment; requires work hours beyond standard office hours as needed and occasional local or national travel. Ability to sit for long periods of time in an office environment or meeting setting; ability to be move about between meetings and across campus; and ability to lift and carry 20 pounds. - Must be ale to preform the essential functionsof the position with or without accommodation
- National or State Certification in Recreation Therapy
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.
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