Provides specialized clerical support to area by applying established policies and procedures to a variety of clerical duties; some judgment is exercised when considering several pieces of information to determine the correct course of action. Reports to Clerical Coordinator, Office Manager or other designated supervisor.
Additional Basic Function – if applicable:
Examples of Duties:
Duties/essential functions may include, but not be limited to, the following:
Prepares, processes and/or maintains paper or computerized forms relevant to a specialized function/area based on established policies and procedures; may assist in the completion of forms; verifies accuracy and completeness of forms; may obtain missing information and/or verify accuracy of information prior to validating and processing forms.
Responds orally to questions/problems from students, parents, employees and others relative to area of specialization; may access information from a variety of sources (e.g., paper or computerized files, other departments, etc.); takes appropriate action to resolve problems (e.g., completes forms, directs to another area, etc.).
Maintains a system or subsystem of paper or computerized files regarding area of specialization.
May print and mail standard response letters (i.e., form letters) to students and others concerning requests for information or processing of paper or computerized forms pertaining to area of specialization; occasionally may alter or modify standard letters.
May answer telephone and greet visitors.
May type brief correspondence, routine forms, envelopes, memos, etc., using a typewriter or computer.
May train and direct student or temporary employees; may participate in training new employees.
Performs related duties as required.
Additional Examples of Duties – if applicable:
Greet families and visitors and answer phone calls. Interpersonal skills are essential in that this position represents the school and is the first point of contact, in-person and by phone, when there are inquiries about the program.
Knowledgeable in the daily function of the school and of its many roles (service, research, and outreach). Must monitor the front door and grant access to the building or handle inquiries according to policy.
Handles confidential information such as family financial information, teacher salary / wages, school’s purchasing card information, and child/family special circumstances.
Responsible for handling emergencies that involve children and adults including weather emergencies, medical emergencies, proper use of panic button, and overall safety of the building, including maintaining required teacher/child ratios at all times.
Must be able to administer first aid to children as needed and monitor and order health room supplies. This position may be called to help in a classroom, take a child to the bathroom, and supervise ill or injured children in the health room.
Must secure substitute teachers (college student employees) throughout the day as needed to comply with licensing requirements.
Oversee the morning and afternoon snack program by developing a snack calendar, purchasing the milk and snacks (using the school’s purchasing card), and distributing snacks to the classrooms in accordance with Kent Health Department guidelines.
Submit work orders, including maintenance and custodial, in a timely manner.
High school diploma or equivalent. A minimum of six months' clerical experience in an office or business setting.
Office practices and procedures English grammar, spelling, and punctuation Standard procedures for alphanumeric filing
Interpersonal communication to effectively interact with University personnel and public in person and over the telephone (e.g., to answer routine questions, explain procedures) Typing (i.e., 35 net words per minute), if required by position
Operate a computer for word processing and/or data entry/retrieval Apply policies and procedures Read, write, and accurately follow oral and written instructions Identify pairs of items that are the same or different Maintain accurate records Classify information according to established methods Operate various office equipment (e.g., calculator, copier machine, facsimile machine, etc.) Perform basic mathematics (e.g., add, subtract, multiply, and divide whole numbers, fractions, and decimals, and to calculate percentages)
Preferred Qualifications – if applicable:
Asterisk (*) indicates knowledge, skills, abilities which require assessments
Working Conditions / Physical Requirements:
Normal office environment; may require frequent use of video display terminal; may work varied hours to include evenings and weekends during peak periods.
Monday - Friday, 8:00 a.m. - 5:00 p.m.; however, hours may vary to meet departmental needs.
Ohio Department of Jobs and Family Services (ODJFS) Orientation Training and 4 Health & Safety Trainings must be completed within the first 30 days of employment for the Child Development Center’s ODJFS licensing compliance. In addition, during the course of employment, other child development trainings may be required to meet ODJFS regulations. All above-mentioned trainings are paid for by the Child Development Center.
Must pass a security check.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Kent State University is a Smoke-Free, Tobacco-Free University effective July 1, 2017. Smoking and tobacco use are not permitted on any of Kent State’s campuses or other locations and properties that are owned, operated, or leased by Kent State, both domestic and international. For additional details, visit www.kent.edu/smoke-free.
The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.
Internal Number: 998516
About Kent State University
Kent State University's eight-campus system, among the largest regional systems in the country, serves both the development of a true living/learning approach at the Kent Campus and the regional needs on seven other campuses throughout Northeast Ohio.The Kent Campus provides the resources and facilities of a large, diverse Ohio university, while the Regional Campuses – Kent State University at Ashtabula, Kent State University at East Liverpool, Kent State University at Geauga, Kent State University at Salem, Kent State University at Stark, Kent State University at Trumbull and Kent State University at Tuscarawas - offer the friendly, casual atmosphere of small liberal arts colleges. Today, Kent State has become an engine for economic, cultural and workforce development locally and internationally as one of the premiere Ohio universities. Kent State is ranked among the nation's 77 public research universities demonstrating high-research activity by the Carnegie Foundation for the Advancement of Teaching. The Liquid Crystal Institute, for example, conducts research that translates into technologies used globally in laptops, calculators and flat screen televisions.