Founded in 1977, ZERO TO THREE works to ensure that babies and toddlers benefit from the early connections that are critical to their well-being and development. Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE we envision a society that has the knowledge and will to support all infants and toddlers in reaching their full potential. Our Core Values Statement: We believe that how we do our work is as important as what we do. To learn more about ZERO TO THREE, please visit our website at www.zerotothree.org.
The Director of Improvement & Innovation will support model fidelity and research efforts of the HealthySteps National Office. HealthySteps is a national, evidence-based primary care model that embeds a child development professional into the universal, non-stigmatizing experience of pediatric care. The HealthySteps National Office monitors and supports implementing sites located throughout the country. The Director of Improvement & Innovation will support the Research & Evaluation Team by serving as a liaison to other National Office teams to ensure consistent strategic planning across teams in the areas of fidelity monitoring, continuous quality improvement (CQI), and research. A major focus of the Director of Improvement & Innovation will be developing and implementing a plan to promote fidelity attainment and CQI among sites implementing HealthySteps.
Essential Duties and Responsibilities
Lead development and implementation of a fidelity monitoring and response process in coordination with the HealthySteps Training & Technical (TTA) Team, including development of a fidelity “toolkit” for sites
Identify and pursue opportunities for new research in collaboration with the National Office Policy & Finance Team and the National Office Development Team
Develop and guide implementation of future monitoring, evaluation, and learning agendas for the HealthySteps National Office
Collaborate with the National Office Communications Team to prepare new Research & Evaluation Team resources for dissemination, including findings from research studies
Conceptualize a quality improvement model/cycle to support HealthySteps sites in implementing the model with fidelity and achieving key outcomes, including developing and regularly updating a multi-year plan for CQI, developing webinars and other training supports for sites around fidelity and CQI, and providing technical assistance to HealthySteps sites around fidelity and CQI
Identify opportunities for improvement in HealthySteps site implementation and work across staff to design and implement CQI initiatives with sites
Identify opportunities to test innovations on the HealthySteps model, including other models to implement in conjunction with HealthySteps, and lead pilot tests to assess utility and feasibility to spread specific innovations across the network
Develop and maintain relationships with key external stakeholders, including participation in collaborative groups designed to identify new innovations to pilot test with a subset of sites
Identify opportunities for improvement in National Office operations and work across staff to design and implement internal CQI initiatives
Identify needs for core knowledge across National Office teams and develop a staff professional development plan to fulfill those needs
Lead the Research & Evaluation Team’s engagement with the HealthySteps National Advisory Committee (and possible future Data Subcommittee)
Regularly update the HealthySteps logic model and associated theories of change
Participate in standing and ad hoc meetings
Performs other duties as designed to ensure the efficient and effective functioning of the program.
Essential Skills and Experience
15+ years of experience in management and/or scaling of evidence-based early childhood programs
Strong knowledge of implementation science, fidelity monitoring, continuous quality improvement (CQI), and social science research methods
Knowledge of early childhood programs and policies, particularly in pediatric settings
Experience designing and implementing CQI initiatives in early childhood settings
Experience providing fidelity-focused training and technical assistance
High level of proficiency in Microsoft Office applications, including Word, Excel, Access, and PowerPoint
Ability to communicate effectively, both verbally and in writing, with a wide range of audiences
Strong interpersonal skills, including the ability to explain complex information in simple language
Ability to work independently and as part of a team
Strong facilitation skills
Strong organizational skills
Ability to prioritize tasks and manage time to effectively contribute to multiple data collection efforts simultaneously in an efficient manner
Ability to be flexible in responding to emerging evaluation needs
Encourages and practices critical thinking
Is self-reflective and empathic
Recognizes the influence of workplace relationships on outcomes and results
Maintains a respectful and accepting approach to others
Awareness of the influence of the larger context on individual behavior
Collaboratively and creatively supports the work efforts of colleagues at all levels and in all areas of the organization
Ph.D. in evaluation, research, public health, or related field (or equivalent combination of education and practical experience)
While performing the responsibilities of the job, the employee is constantly required to use finger dexterity as well as sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. Also may need to remain seated for long periods of time and have the ability to perform repetitive motions, push objects, reach for objects and grasp objects, including a writing instrument. Employee is frequently required to walk, communicate verbally, and hear well enough to detect nuances and receive detailed information. The employee may be required to bend, stand, pull objects, squat, or kneel. Vision abilities required by this job include close vision for data preparation or analysis, and expansive reading. Must have the ability to lift up to 30 pounds.
The work conditions described here is representative of those an employee encounters while performing this job. Depending on work location, the incumbent will typically work indoors in a heated and air-conditioned office, with a mixture of natural, incandescent and fluorescent light with low to moderate noise levels or be subject to working conditions conducive to a home office. When travel is expected, the incumbent will be exposed to outside environmental conditions during those times.
About ZERO TO THREE, National Center for Infants, Toddlers, and Families
Our mission is to ensure that all babies and toddlers have a strong start in life. At ZERO TO THREE, we envision a society that has the knowledge and will to support all infants and toddlers in reaching their full potential.
OUR CORE VALUES STATEMENT
We believe that how we do our work is as important as what we do.
By embracing our values, every member of the ZERO TO THREE community contributes to a healthy and positive culture, a more successful organization, and better outcomes for infants, toddlers and their families.
Passion and persistence in helping infants and toddlers thrive
The centrality of healthy positive relationships, including:
A commitment to family in our work and in staff work-life balance
Consistent and authentic collaboration
Respectfulness, inclusiveness and diversity
The highest standards of excellence in our work, including:
Integrity, openness, honesty and transparency
Opportunities for leadership and professionalism
Evidence-based learning and reflection
The freedom to make and learn from mistakes