The Administrative Social Worker (ASW) for Holt’s China Program applies a clinical social work lens to the management of child and family case-related processes, enabling Holt services to reflect the highest standards of social work practice. The ASW works with the Director of Services-China to ensure program objectives are met, provide support and delegation of tasks to other team members and develops and oversees administrative systems. The ASW has expertise in social work and clinical adoption issues, knowledge about child development and childhood medical conditions. The position requires leadership skills and the ability to develop, implement and maintain systems that ensure program accountability while upholding Holt’s high adoption standards. ASW China collaborates with the Director of Services-China in conducting preliminary assessments of prospective adoptive parents’ strengths and factors affecting eligibility or suitability for Holt’s China program, from time of intake through placement. The ASW also provides preparation resources and support to families adopting children with special placement needs, including older children, to promote the successful adjustment of child and family.
ESSENTIAL JOB FUNCTIONS:
1. Assures intake of applicants that can successfully complete adoption by assessing applicant’s program eligibility for China, compliance with USCIS requirements and other issues that are barriers to placement of a child. Uses social work judgment, clinical assessment skills and knowledge of adoption process to evaluate complicated eligibility and case-related issues throughout the adoption process and post-placement.
2. Ensures children from China are placed in a nurturing family by reviewing and approving home studies and providing consultation to staff and families regarding home study and USCIS processing. Discussing and evaluating cases with Director of Services – China, Holt Branch offices, Cooperating Agencies and with international staff as appropriate. Ensures flow of case information between all parties involved in the adoption process. On occasion completing China expat home studies, post placement visits/reports, and child assessments.
3. Contributes to the efficient and successful placement of children from China by
educating families and agencies about potential reactions and behaviors children are likely to present at various stages from their initial meeting and throughout the adjustment process. Referring families to information and resources that will assist them in their decision making and preparation to parent a child who is older and may have exceptional medical and/or adjustment issues. Using clinical assessment skills to support the child release and referral process, in consultation with the Director of Services – China and Clinical Services team as needed.
4. Motivates and provides collaborative support to other China Team staff members with Director of Services – China by setting clear expectations, providing ongoing feedback that recognizes challenges to project completion and meeting deadlines, creating training opportunities, supervising clerical staff, delegating responsibilities, developing and monitoring goals, and modeling positivity and a collaborative work ethic.
5. Monitors and assists with child/family’s adjustment after placement by
providing assistance, direction and suggestions to agencies/families experiencing adjustment difficulties. Available to receive crisis calls while families are in China.
6. Optimizes efficiency and responsiveness of adoption process by
maintaining regular communication and providing feedback to the Director of Services - China and team members as appropriate, participating in family recruitment and education efforts by collaborating with Creative Services on publications, contributing to monthly email updates, updating the online China Adoption Handbook, and informing content of China webpage and other program related publications to families/agencies. Providing accurate and timely reports on activities as required by the Director of Services - China.
7. Maintains knowledge and understanding of the China adoption process and policies by meeting and consulting regularly with team members, traveling to country to meet with overseas staff and officials as necessary.
8. Ensures continuity of the China adoption process by providing additional support to the program as required by the VP of the China Program and the Director of Services by serving as acting Director of Services during the Director’s absence from the office. Available to respond to crisis situations as needed on weekends and in the early mornings and evenings.
9. Supports agency’s Adoption Services as needed by completing special projects as assigned by China region, US Social Services and other regional teams and by accomplishing results as needed, including informational webinars. Reviews and remains current with adoption literature and practice changes and disseminates it to Holt US and international staff, adjunct agency staff and others included in a family’s adoption network.
10. Contributes to team effort by collaborating and communicating with the team on program needs and priorities. Contributing ideas for improving the efficient work flow of the team. Exhibiting cooperative and effective work relationships, such as, responding positively to challenges, assignments, inter and intra departmental requests; Seeing beyond own tasks to help fulfill the organizational goals
11. Contributes to a positive, productive work environment by meeting attendance/punctuality guidelines and pre-arranging time off with appropriate notice; treating all people with dignity and respect; Exhibiting good listening and comprehension skills including giving and welcoming feedback. Demonstrate adaptability in changing environment by taking on new projects as assigned. Other duties as assigned.
The successful ASW has the ability to apply clinical social work assessment and leadership skills to adoption case management and systems administration. The ASW must exercise courtesy and tact in communications and manage difficult situations with families in a sensitive manner. The ASW utilizes clinical judgment, problem solving, empowerment and training skills with staff and other colleagues. Provides regular oral and written feedback to China team regarding case management activity and presents case material in an organized manner. The ASW is able to develop and maintain effectively cross-cultural communication and supports all team members in the collective goal of promoting the success of Holt adoptions from China.
KNOWLEDGE AND EXPERIENCE (MINIMUM REQUIREMENTS):
Master’s Degree in Social Work or related field required. Requires the application of clinical skills and knowledge to determine the appropriateness of an adoptive placement of a child and whether that placement is in the best interest of the child. Must have proven leadership experience including delegation of duties. Minimum of 3 years’ experience in a social service setting, preferably with child welfare focus. Knowledge of and experience with adoption procedures, child development, family dynamics and clinical adoption issues. Demonstrated ability to manage successful projects in a multi-team environment. NOTE: Required to complete a minimum of 30 hours of training every 2 years on current and emerging adoption practice issues.
Organizes, monitors, and communicates with systems of information related to adoption processing to program staff. Proficiency at organizing and staying current on phone and email communications with families, direct social workers and various other departments at Holt by email and phone. Ability to create and utilize spreadsheets, reports and access online resources. In the absence of supervisor, assesses and acts appropriately with incoming information and delegation of work.
SCOPE OF RESPONSIBILITY:
Assists Director of Services in managing program systems and service delivery to families and communication with families, social workers and overseas staff. Applies social work perspective and clinical assessment skills to program management. Makes recommendations to supervisor for improvement of systems related to essential job functions. Assesses seriousness/urgency of situations and directs to supervisor as appropriate.
Establishes and maintains effective relationships with multiple and varied agency personnel including people of different cultures. Communicates effectively and appropriately with adoptive families, social workers and other department staff, and with overseas staff and officials. Ability to problem-solve and address crisis situations while maintaining a professional stance. Presents case material verbally and in written format in an organized manner. Promotes the China special needs process through speaking and writing. Provides regular oral and written feedback to the Director of Services and Vice President of the China program.
IMPACT OF RESULTS:
Supports program to achieve country-specific objectives. Maximizes opportunities for successful child placement by preparing adoptive families for placement and coordinating education and preparation with social workers and with in-country staff.
Provides leadership and support to other China team members. Coordinates volunteers and interns as needed. Provides ongoing feedback that recognizes accomplishments and challenges, delegates responsibilities, solicits feedback, and monitors goals. Models positivity, work ethic, and collaborative team work for other China team members.
REPORTS DIRECTLY TO: Director of Services, China Program
WORKS DIRECTLY WITH: International and Adoption Services staff in Eugene office, Branch office and cooperating agency staff, International staff in China, Creative Services
Internal Number: 2019-26
About Holt International Children's Services
Holt International Children’s Services develops and maintains programs overseas that annually serves over 100,000 orphaned, abandoned and vulnerable children in 13 countries. Holt International addresses the root causes of child homelessness by working directly with children and families around the world, focusing on developing and delivering programs based on three pillars of service: family strengthening, world-class orphan care and adoption services.
HOLT’S MISSION STATEMENT:
Holt International is a Christian organization committed to expressing God's compassion for children. While always upholding the highest ethical standards, we:
• Find and support permanent, loving families for children who are orphaned, abandoned or at serious risk of separation from their family
• Provide services to ensure that children will grow and develop to their fullest potential
• Lead the global community in advocating on behalf of the world's most vulnerable children
HOLT’S CORE VALUES -AT HOLT, WE:
• Are passionate and committed to our mission
• Conduct our work in an ethical manner
• Provide the highest quality services
• Respect the dignity of all childr...en, families and adults we serve
• Value and respect diversity
• Serve with prudent stewardship
• Value and promote a positive team spirit