The Child Life Specialist focus is to promote the continuous development of children to optimize their responses to medical care, to minimize psychological stress and trauma, and to increase understandings to cope with illness, injury and health care experience. Child Life Specialists work with the entire health care team to ensure this environment by:
•Providing direct services to customers and their families. •Providing complimentary support to the efforts of the entire healthcare team. •Helping to create a safe and therapeutic environment for pediatric customers 24/7. •Ensure developmentally appropriate resources are available to customers 24/7.
Our primary goal is to empower children and families with greater skills and confidence for their medical journey. When children and families are able to successfully cope and adapt to healthcare experiences, a higher level of health is reached. The Child Life Specialist strives to be an integral part of the interdisciplinary team by continuously exploring ways to individualize care and enhance customer satisfaction. Actively and consistently demonstrates the mission, vision, values and guiding principles of Maple Grove Hospital.
ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Is accountable to be the expert in Child and Family Life Specialist program development. Overseeing policy and procedures as well as team member development. 2. Plans and provides Child and Family Life services for customers and families to normalize the hospital environment and promote typical development. 3. Assesses customer, chooses interventions based on customer assessment, then matches techniques to developmental, emotional and social needs of the customer. 4. Plans and provides interventions based on specific needs of children and family, to encourage positive coping. 5. Implements customer care plans, communicates plans and outcomes to others. 6. Evaluates and improves care plans and programming based on customer population. 7. Develops a therapeutic relationship with the child’s family; assesses sibling and family needs and provides specific interventions to assist in their coping. 8. Provides parents and families with information, education and support regarding the effects of their child’s illness and/or their medical experiences; while encouraging the family to be actively involved with their child’s care. 9. Demonstrates the knowledge of theories and current literature; including child development, hospitalized child, family studies, and pediatric medical literature. 10. Demonstrates the understanding of illness and hospitalization on a child’s development and coping abilities. 11. Demonstrates skill with a wide range of supportive and therapeutic modalities, including relaxation, mental imagery, medical play, therapeutic play and developmentally appropriate procedure preparation. 12. Seeks out and participates in professional education opportunities; including Grand Rounds and Child Life conferences. 13. Responsible for partnering with donors to obtain donations to assist in normalizing the hospital environment. 14. Collect, monitor, organize and distribute donations to appropriate customers. 15. Ensure thank you letters are sent to the donors within one week of receiving donation. 16. Apply and manage appropriate grant applications; work with North Memorial’s Foundation Grant Representative. 17. Prepare purchase orders and have them approved through Manager. 18. Recognizes and complies with legal and procedural requirements related to area of responsibility. 19. Protects patient/employee privacy and only accesses patient/employee related information as needed to perform job duties. 20. Reports areas of concern or potential violations to manage or other members of hospital leadership via established methods of communication.
EDUCATION REQUIREMENTS •Bachelor’s degree in child life, child development, human development, psychology or related field required. Master’s degree preferred.
CERTIFICATES, LICENSES AND REGISTRATIONS •Certified Child Life Specialist Certification (CCLS) Required. •Acquires and maintains Child Life Certification by completing 60 Professional Development Units per 5 year certification period.
MINIMUM EXPERIENCE, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS •480 hour child life internship under supervision of a CCLS. •Previous working experience with children and families. •Ability to take initiative, be self-motivated and an independent, accountable, dependable performer. •Strong communication skills with demonstrated ability to express ideas and information clearly and concisely in a manner appropriate to the audience; demonstrated ability to interact with patients, families, guests, and all levels of employees. •Demonstrated ability to deal with conflict in a positive manner. Has an awareness of, responds to, and considers the needs, feelings and capabilities of others. •Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations. •Effective planning, organizational and detail-oriented skills. •Ability to maintain quality, safety, and infection control standards. •Solid PC skills to include MS applications, Internet, EMR documentation, etc. •Must be able to read, write and speak effectively in English.
Internal Number: 19-0426
About Maple Grove Hospital
We’re a community–based hospital that accomplishes big things. Established in 2009, we continue to grow within Maple Grove and throughout our surrounding communities.
Our empowering healthcare is delivered with courtesy, compassion, and expertise, making us one of the top hospitals in the North Metro for orthopedic joint replacement, and the second largest Family Birth Center in the state, delivering close to 5,000 babies a year.
We proudly received the PressGaney Guardian of Excellence Award for overall inpatient experience. Come see for yourself how our focus on you as an individual and your care provides a different kind of health care experience.