Family Connections Human Service Worker II - (180001H5)
The University of Maryland School of Social Work has an opportunity for a bilingual (English/Spanish) Human Service Worker II to work in the Social Work Community Outreach Service (SWCOS). Under general supervision, the Human Service Worker II coordinates the day to day activities of the Family Connections program providing direct social services and community outreach designed to build awareness, interest, and participation in community-based family support initiatives. Acts as the intake coordinator responsible for managing the initial referral process with families and community partners as well as conducting in-person assessments to determine the level of service intervention needed. The position will also oversee data monitoring and reporting for the program in collaboration with families and community agencies.
Celebrating over 20 years of innovative social work practice in the Baltimore area, the Social Work Community Outreach Service (SWCOS) was launched within the UM SSW in 1992. SWCOS' mission is to advance social justice through mutually transformative community-university partnerships. This is accomplished through strategic collaborations between agency, staff, faculty, students and community representatives. SWCOS provides graduate level social work students with hands-on experience with critical social issues in an encouraging and creative atmosphere that prepares them to be leaders. In addition, SWCOS provides those in need with quality services and creates research opportunities to generate new knowledge in social work practice.
The University of Maryland, Baltimore offers a generous benefits package that starts with 11 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.
This position may require availability outside of normal working hours.
Coordinate intake process for the Family Connections program. Respond to requests for services by agency partners and families as well as conduct in-person assessments with families who consent to program participation. In-person assessments may be conducted in client's home, community or other public setting.
Determine program eligibility for families based on assessment results and clinical evaluation. Develops a plan of action for social services and makes recommendations to clinical team.
Maintain and keep documentation related to actions taken as part of the intake process, including filling out and entering assessment data, maintaining the intake schedule, generating reports, and maintaining correspondence with providers.
Provides basic counseling services to clients on matters such as employment and child development.
Assists in organizing family support groups and educational programs such as workshops and trainings.
Participates in weekly case discussion in order to monitor and re-evaluate client progress.
Work closely with the program staff to develop materials to promote the program and share information with human service providers within Baltimore City.
Coordinate Social Work Community Outreach Services (SWCOS) program activities including those based on program principles, development of the strategic plan, and regular organization meetings.
Perform other related duties as assigned.
Education: Bachelor's degree. Experience: Three (3) years providing social work and/or community services Preferred: Bachelors of Social Work and experience working in trauma responsive children and family service programs is preferred. Other: Fluency in Spanish and English.
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Conditions of Employment: Employees in this job class may be required to use their personal automobile while conducting official business and possess a valid Maryland Non-commercial Class C or Commercial Class B Driver's License (CDL). Candidates selected for employment may be subjected to medical inquiries and/or medical examination to determine ability to perform the job. Employees in this job class may be required to successfully pass a police background check.
Knowledge, Skills, and Abilities:
Strong interpersonal skills and ability to work well with people, including people who may be in crisis.
Skill in organizing and managing a caseload.
Ability to understand project goals and objectives, engage in planning, and implement goals within a team structure.
Strong communication skills: ability to write well and communicate effectively, specifically over the phone, through email and in-person.
Knowledge about clinical services for children exposed to maltreatment, individuals with substance use disorders, and children with behavior and learning problems.
Ability to handle sensitive and confidential matters with discretion and tact. Ability to interact with the public, health care providers, community organizations, and social service agencies. Ability to maintain poise and courtesy under pressure.
Ability to operate computers and other office equipment.
Based on the duties of this position, selected candidates are eligible to participate in the Bargaining Unit (Union).
Salary Range : $35,728 - $43,000
If accommodations are needed for a disability, please contact Human Resource Services at 410-706-2606, Monday – Friday, 8:30am – 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
Equal Opportunity/Affirmative Action Employer. Minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Job: Reg or CII Non-Exempt Staff - N09HS2
Employee Class : Non-Exempt Regular
Full Time/Part Time: Full-Time
Shift: Day Job
Financial Disclosure: No
Organization: School of Social Work - Community Outreach Service
Job Posting: Nov 2, 2018
Unposting Date: Dec 15, 2018, 4:59:00 AM
Internal Number: 106901
About University of Maryland, Baltimore
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, global health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.