Job Summary: Coordinates referral processing and initiates the wish granting process for qualified children and their families. Assists with increasing referrals from the community at large.
Screens inquiries in accordance with national and local policies; educates constituents on eligibility criteria and processes; and elevates valid referrals for medical qualification.
Communicates some qualification decisions to families.
Creates records in database system, enters information, and maintains integrity of referral data.
Coordinates referral outreach events and mailings for the community at large
Other duties as assigned by supervisor
Required Skills & Abilities:
Excellent written and oral communication skills
Ability to calmly handle difficult conversations and situations
Strong relationship building skills
Strong attention to details
Ability to organize and prioritize tasks and projects
Preferred Education & Experience:
1-3 years related work experience
Knowledge of child development and childhood illnesses & treatment
Familiarity with Raiser’s Edge or other constituent database
Interested applicants should complete an online application (including cover letter and resume).
About Make-A-Wish Illinois
"Together, we create life-changing wishes for children with critical illnesses."
-The Make-A-Wish Mission
Every year, nearly 1,200 children in Illinois are newly diagnosed with a critical illness. Make-A-Wish® believes that wishes are an important part of the overall care and treatment of these children. Each wish offers the opportunity for a joyous, life-changing experience.
Since 1985, Make-A-Wish Illinois has granted more than 14,000 wishes to children across the state with the support of 1,400 volunteers and numerous donors and other supporters.
A dynamic, professional staff is essential to delivering high-quality wishes to children with life-threatening medical conditions across Illinois. Named one of The Non-Profit Times Best Non-Profits to Work For in 2016, Make-A-Wish® Illinois offers an environment that encourages excellence and allows individuals to grow and flourish while delivering the mission. We hope you consider applying for any one of these unique opportunities.