The Education Manager is responsible for developing and implementing policies, procedures and systemic processes related to the effective management of Early Head Start and Head Start; Coordinating the day to day operational activities of all management and administrative employees working within the TRF Education Department. Ensures compliance with program standards, contracts and regulations; analyzes data to make operational changes and ensure high-quality delivery of services. Completes reports related to provision of educational services within the Early Head Start and Head Start programs.

Essential Duties and Responsibilities:

• Provides day-to-day coordination of education services to ensure the best outcome for children.
• Plan, develop, and implement the agency’s education program, ensuring a comprehensive and integrated approach that meets the Head Start Performance Standards.
• Ensure on-going monitoring, tracking, follow-up and analysis of education services and child outcomes.
• Conduct CLASS (Classroom Assessment Scoring System) observations and use the results for professional development and program planning.
• Assists in evaluating services against contracts and ensures the program’s services and operations comply with contracts.
• Provides input on the development of program budget; reviews and approves payment of expenses for the program, ensuring compliance with approved budgets.
• Assists in the development and submission of funding requests by providing information that supports requests.
• Maintain record keeping and reporting systems, including service area plan, schedules, timelines policies and procedures for education services in accordance with Head Start Performance Standards, and applicable laws and regulations.
• Gathers and analyzes program information and prepares routine and special reports for management decision-making.
• Assists Deputy Director and others in evaluating the quality of services regularly and systematically to ensure all documentation is in compliance with requirements; determines and recommends changes to improve quality of services.
• Participates in identifying the training needs of program and administrative staff and ensures training and/or other programs are implemented to ensure these needs are met; provides on the job training and support to staff, parents, and the community on a variety of pertinent topics in the area of early childhood education and developmental appropriate practices
• Performs routine supervisory duties; interviews applicants for employment; assigns and reviews progress of assignments; manages performance and recommends salary increases; and develops higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities within the program.
• Oversees routine maintenance of facilities and equipment.
• Collaborates with other agency departments and operations as appropriate.
• Represents the program at Agency and community meetings; promotes TRF’s goals and philosophies to staff; participates in management committees; and actively cooperates with others in support of TRF goals.
• Develops, maintains and uses a working knowledge of the ethnic and cultural differences, practices and values of families in order to better understand their needs and provide appropriate services.
• Maintains knowledge of program standards, management practices and policies as developed by TRF, licensing and other governing bodies; develops personal and professional knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs.
• Incorporates Agency philosophy and mission in all aspects of job performance.
• Maintains professional relationship with staff/families/caregivers at all times.
• Exercises good judgment in the performance of duties and responsibilities.
• Ability to process constructive feedback, create corrective action plans to address areas of concern and mentor subordinate managerial and supervisory staff.
• Ability to apply best-practice human resource practices to ensure fair and consistent delivery of compliance with agency and oversight regulatory body standards.
• Ensure coordination of communication with staff, parents, program consultants and the community to enhance services to children and families and ensure an integrated approach.

Professional and Ethical Standards

• Maintains absolute confidentiality regarding children and their families in compliance with HIPAA regulations and Agency policy and legal requirements.
• Be honest, reliable and dependable.
• Respect and maintain rights and privacy of all staff, parents, and children.
• Attend mandated trainings and meetings, and seek out staff development opportunities.
• Work as a team member with all staff and maintain a positive work ethic.
• Act conscientiously in performing routine duties

Qualifications/Knowledge, Skills and Abilities:

• Ability to read, analyze, and interpret periodicals, professional journals, technical procedures, and government regulations in fields relevant to position.
• Knowledge of various software programs such as MS Word, Excel, Power-Point, Publisher, DRDP Tech and ChildPlus.
• Master’s degree in Early Childhood Education, Psychology, Social Work, Sociology or related field
• Advanced Knowledge of Head Start, Creative Curriculum, DRDP, DRDP Tech and HS Performance Standards
• Advanced Knowledge of Title 22 Licensing Regulations and Title V Education Regulations
• Advanced Knowledge of CLASS, ECERS, ASQ and ASQ-SE
• Routine accounting skills to manage program budgets
• Knowledge of Labor Laws and Human Resource Practices
• Knowledge of community programs including ability to develop and implement related policies and procedures
• Ability to be flexible and work in a fast-paced changing environment, while managing competing high-priorities.
• Ability to effectively communicate (both written and oral) with community members and groups, managers, regulatory agencies and families in both individual and group settings.
• Ability to work effectively as a positive team member within a multicultural work group.
• Ability to make sound business decisions in a fast-paced environment.
• Ability to utilize deductive reasoning on a multitude of both human resource, safety and compliance issues.
• The incumbent must be able to perform this job safely, without endangering the health or safety of him/herself or others.