Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years. Founded in 1908, Children's Colorado is a leading pediatric network entirely devoted to the health and well being of children. Continually recognized as one of the nation's outstanding hospitals by U.S. News & World Report, Children's Colorado is known both for its nationally and internationally recognized medical, research and education programs as well as the full spectrum of everyday care for kids throughout Colorado and surrounding states. With more than 1,000 healthcare professionals representing the full spectrum of pediatric specialties, Children's Colorado Network of Care includes its main campus, 16 Children's Care Centers and more than 400 outreach clinics.
A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child.
The Child Life Supervisor provides supervision to a team of clinical support. The supervisor is responsible for coaching, mentoring, modeling best practices, scheduling, managing Paid Time Off (PTO) and day-to-day performance for direct reports. The position provides oversight of patient care and manages patient flow for Child Life and is responsible for ensuring appropriate care is provided by child life staff.
An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.
Mentors and supports staff on a daily basis, while creating a culture and atmosphere that will lead to a high level of employee engagement.
Assigns and reviews work, provides work instruction (OTJ or formal training) and develops team members. Evaluates performance of team members, providing continuous feedback. Addresses discipline and performance issues; hires and fires team members. Identifies resource needs and develops recommendations for meeting needs.
Supervises day-to-day activities of team members including, but not limited to, assigning and reviews work, provides work instruction, developing team members and time keeping administration.
Participates in labor cost and financial component decisions related to day-to-day operations.
Complies with all regulatory standards, hospital policies/procedures and quality/patient safety standards.
Acts as a working supervisor to assist with patient and family interactions and facilitating care plans; remains available to provide coverage as needed.
Establishes team communication norms and staff rounding.
Assists with the implementation and maintenance of department specific policies, procedures, and guidelines while ensuring consistency with evidence-based practice and organizational policies, standards, and procedures.
Resolves operational and patient/family issues, making decisions that are inclusive of multiple perspectives and solves underlying problems.
Assists team members in achieving unit outcomes, performance and professional development standards; identifies opportunities for continual improvement.
Monitors expenditures for unit/department and participates in the development of budget recommendations.
EDUCATIONâ“ Bachelor's degree in Child Life, Child Development, Counseling Psychology, Social Work, Education, or related fields.
EXPERIENCE â“ Four years previous experience in providing child life services in a healthcare setting.
EQUIVALENCY â“ A Master or higher degree in a related field may substitute for the experience requirements on a year for year basis.
CERTIFICATION(S)â“ Child Life Professional Certification (CCLS) - Required
This positions requires a Certified Child Life Specialist credential and previous Child Life experience.