Salary is commensurate with education and experience
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our Benefits page.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a Great College to Work For for four consecutive years.
The Department of Psychiatry and Behavioral Sciences within the UW School of Medicine is the third largest clinical department within the School of Medicine with 285 full-time faculty members, 515 clinical faculty members, and over 200 staff. Department faculty provide clinical services in 5 hospitals, 14 primary care locations, and several outpatient sites in addition to telepsychiatry consultations to more than 150 clinics in Washington and beyond. As the only academic psychiatry department serving the five state WWAMI region (Washington, Wyoming, Alaska, Montana, Idaho), the Department's highly competitive residency training program is largely responsible for developing the mental health workforce in the Pacific Northwest. The Department's robust research portfolio totals $35 million in grants and contracts per year for projects ranging from clinical neurosciences to treatment development to health policy and population health. The Department is recognized as an international leader in developing, testing, and implementing Collaborative Care, an integrated care model increasingly seen as a solution for population-based mental health care. Other areas of excellence include Addictions, Autism, High Risk Youth, Neurosciences, and Trauma, and the Department is developing innovative new programs in Technology and Mental Health, Global Mental Health, Maternal and Child Mental Health, and Targeted Intervention Development.
The Departments of Psychiatry & Behavioral Sciences have an outstanding opportunity to work as a SENIOR COMPUTER SPECIALIST. The Senior Computer Specialist will support over 200 workstations at multiple locations. This position requires a high level of independence, accountability, and creative problem solving. This position is responsible for operations-critical machines that must be responded to immediately to prevent research or clinical downtime.
80% Management of all Department computer systems at multiple locations.
Problem solve daily IT problems with faculty and staff.
Install and maintain all computing end devices, including desktops, laptops and printers.
Install and maintain all end device software and application packages, including operating system.
Act as liaison between clients and other departments, vendors and support groups.
15% Advise clients about specific hardware and software purchases.
Order hardware and software through UW Purchasing.
Maintain inventory database and advise Administrator on replacements.
Develop IT request tracking system and produce productivity reports, identify trends and make recommendations to Administrator.
Implement internal controls according to UW policies.
Design security protocol, install firewalls, and make updates and patches as necessary. Monitor staff compliance with security protocol.
Coordinate set up of new networks and maintain existing networks.
Set up networking in off-campus offices.
Cover vacations and absences for other Department IT staff.
5% Collaborate with UW Medicine IT Services, outside vendors, and web programmers
Bachelor's degree in computer science or related field AND two years experience managing computer systems with a client base of 150 or more workstations.
MSCE certifications or equivalent experience may substitute for education/experience.
Excellent interpersonal and customer service skills.
Ability to communicate technical computer problems in a non-technical way to faculty and staff.
Demonstrated experience installing and imaging computers.
Experience supporting MS Windows and Office suite software.
Knowledge of Local Area Networks.
Ability to lift computer equipment (upwards of 50lbs).
Ability to move equipment from one location to another.
Experience supporting computers at UW Medicine. Web-programming experience with ASP, sequel, databases or SharePoint is desired.
Conditions of Employment:
Must be able to travel around the Seattle area and transport IT equipment.
Required to be available for questions and issue resolution on a nearly immediate basis during business hours
When deploying upgrades to the server or software applications, employee works in the evening or on the weekend to minimize disruption of clinical and research activities that rely on these applications.
Appointment of the successful candidate to this position may be made contingent upon a satisfactory outcome of a criminal conviction history check .
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.