Engages victims of domestic violence who are in residence at CMH, in setting goals and carrying out tasks specific to each resident’s pursuit of a healthier and nonviolent lifestyle. Provides a safe environment where the children of victims can develop the skills that promote effective, nonviolent, psychological, social and educational functioning.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide crisis intervention, information and referral via 24-hour telephone crisis-line.
Through in-person and/or telephone interview with client, assess the client's presenting problem and collaborate with the mom on identifying needs for service.
Maintain a caseload of residential families in order to provide them with advocacy, supportive counseling and crisis intervention.
Provide case management responsibilities including but not limited to employment assistance (job searches, resume writing, mock interviews), school registration and activities, and providing linkage to resources in the community.
Accompany shelter residents into the community with goal related activities (DHS, Schools, Banks, etc.)
Attend weekly training/consultation groups.
Spend informal and scheduled time with residents in their milieu.
Provide group counseling that includes domestic violence education, psychological support, conflict resolution and life skill enhancement and information. Provide parenting education and child development information to families in residence.
Document in-person and telephone interactions with clients and their collaterals in accordance with agency/program policy, which can include residential intake form, progress notes, case plan and termination summary.
Inform each resident of her rights and responsibilities in receiving CMH services.
Participates in staff training sessions and weekly staff meetings
Other duties as assigned which can include community presentations about domestic violence, and short-term projects related to Domestic Violence Awareness.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities.
Bilingual (English/Arabic) required.
EDUCATION AND EXPERIENCE
Bachelor degree in social work or related field preferred. 40 hour domestic violence training required. 1 year experience with Domestic Violence or Sexual Assault survivors or 1 year in a residential/shelter environment. Special interest in working with children required. Knowledge of child development desirable. Ability to balance job responsibilities as a team player with the ability to work independently. Ability to perform competently in a crisis situation.
Ability to help residential clients resolve problems that are practical and emotional. Capacity for prioritizing demands of the job, where concern for client/staff safety and confidentiality are the top priorities. Ability to deal with concrete variables, where only limited standardization exists. Ability to interpret instructions that are written and spoken and/or appear in diagram or schedule form.
While performing this job, the employee must sit, talk and listen to adults and children from infancy into adolescence and move throughout the facility, including between floors using the elevator or the stairs.
Employees work in a residential shelter that operates 24 hours/day. Dress is casual, employee kitchen facilities allow staff members to cook and eat on site. Despite the relative informality of the work environment, employees are expected to maintain a professional and respectful demeanor with clients, people from outside the program and each other. This includes upholding the confidentiality of clients.
While performing the duties of this job, the employee is exposed to childhood illnesses, disturbing descriptions of physical violence, emotional and sexual abuse and to interactions with women and children who are injured and bruised.
Pillars is the largest nonprofit provider of mental health and social services in the western and southwestern suburbs of Chicago. We aspire to build healthier communities by making connections and changing lives. In other words, our goal is to connect people to the resources they need to help them stay healthy or get back on their feet.
Pillars’ main lines of service are Mental Health, Addi...ctions, Domestic and Sexual Violence, Child and Family Services, and Community Housing. We have more than 30 programs within those lines of service. Our eight office locations span the western and southwestern suburbs of Chicago, including La Grange Park, Berwyn, Hickory Hills, Summit, and Western Springs. Several of our services are also provided in community settings including homes, schools, police stations, courthouses, and emergency rooms. Many of our services are bilingual, and many of our clients are low-income and/or use Medicaid.
Learn more at www.pillarscommunity.org
Pillars is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, religion, creed, color, national origin, gender, age, marital or veteran status, sexual orientation, disability or any other legally protected status.
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